Effective Date: 17/08/2024

Shipping Carriers

We ship all our products worldwide through DHL. This ensures reliable and efficient delivery of your orders.

Processing Time

1. Order Processing: Orders are typically processed within 1-2 business days.
2. Order Cutoff: Orders placed after 3 PM will be processed the next business day.
3. Business Days: Business days are Monday to Friday, excluding holidays.

 Shipping Rates

1. Domestic Shipping (within [Your Country]): [Specify rates or state that rates are calculated at checkout based on weight and destination].
2. International Shipping: Shipping rates are calculated at checkout based on the destination and weight of the package.

Delivery Times

Delivery times vary depending on the destination. Below are the estimated delivery times:

1. Domestic: 2-5 business days.
2. International: 5-14 business days, depending on the destination country.

Please note that these are estimated delivery times and actual delivery times may vary.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, and taxes may apply. These charges are the recipient’s responsibility and are not included in the product or shipping costs. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the DHL website or app.

Lost or Damaged Packages

While we ensure careful packaging, sometimes packages may get lost or damaged in transit. If you experience any issues with your delivery, please contact us at [Your Contact Information] within 7 days of the estimated delivery date. We will work with DHL to resolve the issue as quickly as possible.

Return and Refund Policy

For details on returns and refunds, please refer to our [Return and Refund Policy](link to your return and refund policy).

Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: [email protected]
Phone: +94742 360 660